quality management and how it relates to the topic chosen. It also requires the student to analyze an organization that demonstrates these principles.

Select ONE topic covered within the Quality Management Module that you have a particular interest in. • What is Quality? • Customer Driven Excellence • Culture & Employee Engagement • Problem Solving • The ISO standards • Measures of Organisational Success • Operational Excellence Models (Shingo) • Implementing Total Quality Management Within the context of your chosen topic, address how it aligns with Quality Management and complete an analysis of its relevance and underpinning principles. (60 /100%). Review an organization that demonstrates these principles. Complete an analysis of their structure in relation to the topic presented and where required, advise them on how to put these principles into practice. (40%/100%). Your paper must be professionally presented, and academic references used as required using the Harvard reference style. Submission Guidelines – 1250 word essay (+/- 5%). – 12pt / 1.5 spacing / 1.27 margins